RETURNS & EXCHANGES
You may return or exchange all undamaged or unused items purchased within 2 weeks of original delivery.
All returned items must include the original labels and packaging. If the merchandise is damaged, used, or without labels, we will be unable to credit your account or exchange for other products.
The purchaser is responsible for return shipping charges.
No returned merchandise will be accepted without a Return Authorisation (RA), please contact customer service on E: firstname.lastname@example.org or T: 1300 527 127.
Please save all tracking information until we have confirmed receipt of goods.
Within 2 weeks of reciept of goods, we will issue your refund. If you received the wrong order or a damaged garment please contact us immediately.
Ship authorised returns to the following address:
Medical Accessories of Australia
Unit 11 / 43 Lang Parade
Milton QLD 4064
To cancel an order, please contact customer service no later than 48 hours after you have placed your order. Any cancellations received after 48 hours may incur a $20 restocking fee.